Help Center

FAQs for buying and selling on dabscollectibles. Still stuck? Email support.

How does escrow work?

When you Buy Now, the listing price is deposited to the platform escrow wallet (or recorded in simulated mode during local development). The seller ships with tracking. After you confirm delivery—or an admin verifies tracking—a 24-hour protection window starts. If no dispute is opened, the seller can claim their net payout.

What currencies are supported?

Listings can be priced in SOL or USDC on Solana. Network defaults to devnet unless you configure mainnet.

What is the platform fee?

By default 7.5% is deducted from the seller payout. The fee is intended to be swapped into DABS and split among founder wallets per the DABS token docs.

When must sellers ship?

Within three business days (weekdays) of escrow funding, with a valid carrier tracking number. High-value orders require signature and package/label photos.

How do disputes work?

Buyers can open a dispute within 24 hours after delivery confirmation. Escrow stays frozen until an admin resolves with a refund or release.

Also see DABS token policy, Terms, and Privacy.